SHIPPING POLICY
Shipments are made through certified and reliable courier services. Delivery times may vary depending on the destination, availability, and external conditions. Detail Vibe will not be responsible for delays caused by factors beyond our control (weather, customs, transportation, or force majeure). The customer will receive an email with the tracking number to track their shipment.
RETURN POLICY
We only accept returns in the following cases:
· The product arrived damaged or with a factory defect.
· The product received does not match the order.
To process a return, the customer must contact support@detailvibe.com within 7 calendar days of delivery, providing photographic evidence and order number.
Returns are not accepted for used, opened, or damaged packaging products.
Warranty:
Our products are formulated and tested to deliver maximum performance when used correctly. Detail Vibe is not responsible for damages resulting from improper use or use outside of the recommendations on the packaging.